Work With Us

Click here to download the Dove Spa brand information pack

Your journey with Dove Spa starts here, and we would like to tell you a little bit about who we are, what we stand for, and how we work.

THE BIGGER PICTURE

Dove Spa UK is part of Spa and Salon International Ltd – a spa group with 47 sites across 4 countries. In the UK, we have 27 sites - including 14 Dove Spa salons and 10 Dove Spa concessions at Virgin Active gyms. We also have 2 Dove Spas in Toronto, Canada.

OUR STORY

Our consumer research in the UK and Canada showed that many people are intimidated by spas and often confused by the treatments offered. The research also showed that the core values of Dove – honesty and approachability – provided a great basis for a spa brand. Dove’s Campaign for ‘Real Beauty’, which is based on the insight that many women feel alienated from the values and images of some beauty brands, was seen as providing a real reason to believe that a local salon with Dove values could be successful.

OUR BRAND

Dove Spa is an exciting and innovative concept in beauty therapy, which lets women experience treatments that they really want. In welcoming spas and salons, Dove Spa offers an honest and personal approach to health and beauty, which cuts through many of the illusions and myths that surround beauty and skincare today. At Dove Spa our philosophy is simple; we want to make more women feel beautiful every day by inspiring them to take greater care of themselves. The brand has achieved considerable PR success from a devoted press and consumer following, with articles in many popular women’s magazines, websites and beauty consumer blogs. Reader Competitions feature in the PR programme, targeting high profile magazines such as Grazia, OK and Closer. Coverage about our salons, therapist awards and achievements, product awards, our management teams, etc, feature frequently in national and regional consumer and trade press.

OUR TREATMENTS & PRODUCTS

Using the latest in beauty technology, Dove Spa offers a full range of professional treatments including our unique skin diagnostic, customised facials, massages, manicures, pedicures, waxing, IPL hair removal, skin rejuvenation and holistic therapies. At Dove Spa we understand that everyone is unique and we treat each and every guest individually, providing professional and clear advice based on their skin’s needs. To accompany the treatment care, Dove Spa has designed an inspirational range of nine collections for the face and body, delivering honest and uncompromising performance with real beauty benefits. The Dove Spa Collections are a range of professional products that meet our guests’ needs in delightful, rewarding ways.

OUR PRODUCTS:

1. Are based on the philosophy of the Dove parent brand and only include ingredients which we trust will cleanse, moisturise, protect or improve the skin’s condition, as well as making each and every product a pleasure to use.

2. Are founded by leveraging the technology from one of the world’s largest skin care companies – Dove Spa product formulations have been designed with access to the knowledge and innovation of Unilever’s Global Skincare Research Institutes.

3. Contain specific ingredients that are known to deliver key benefits to the skin. All products are dermatologist tested.

 

Three fundamentals of our brand are:

Professional Expertise

• Honest and professional skincare therapists - our Skin Care Experts

• Professional analysis of skin combining technology-based diagnostic tools and therapist knowledge

Professional Treatments

• Providing skincare programmes and treatments that deliver real results

• Using the latest results-driven technologies to maximise treatment benefits

Professional Products

• Effective products that provide a perceivable benefit to the skin

• Proven ingredients at high concentrations • Used in salon treatments and homecare

• Used by professionals, recommended by press and loved by real women

THE DOVE SPA CAREER OPPORTUNITY:

Dove Spa is looking for enthusiastic and committed individuals to work in its UK operation. We are looking for people who are passionate about guest service and high standards, are self-motivated, like what they have read about our brand and who would like to make their mark in a national company whose vision is to be the industry leader. All Dove Spa Skin Care Experts must have an NVQ3 or equivalent qualification before they can offer Dove Spa treatments. Below are some of the things that you can expect from working with us. If, after reading this, you are interested in the opportunity, please complete an application form. 

There are several benefits of working for Dove Spa:

• Excellent training programmes

• Exclusive professional products and treatment protocols

• Latest salon equipment and diagnostics

• Possibility of career progression

• Possibility of moving to other locations within the salon estate

• Being part of a team who are committed to making a real difference in the beauty industry

• Comprehensive benefits package: - 1 free treatment per month and 25% of all treatments thereafter - 50% off all Dove Spa products - Discounts for friends and family

TRAINING AT DOVE SPA

At Dove Spa, our customers are guests and we pride ourselves on offering an excellent service from the moment our guest makes a booking through to the time they leave their Dove Spa.

• We have dedicated training support in the UK via the Dove Spa INSTITUTE

• We take training very seriously and require all new members of our team to attend a comprehensive 6 day Dove Spa “start up” training programme where you will learn about:

• The Dove Spa Brand Concept

• Selling Skills

• “Our Way” Guest Service Programme

• Dove Spa Treatment protocols

• Dove Spa Product Knowledge

• Technical/Equipment Training

• Where appropriate, specialised training programmes run by 3rd parties

• Continuous learning is key to our vision to be trusted industry leaders so further training opportunities will be available to you as you progress in your Dove Spa career

• We run regular advanced workshops on specific treatments such as massage, waxing, IPL and colonic hydrotherapy